Storage Master Pro

1.	What are the system requirements to run Storage Master Pro? Answer: Storage Master Pro will run on any PC with Windows 2000, XP, or Vista installed. Hard drive space is normally not an issue, but warehouses that have a lot of transactions will need more space. We recommend high-speed Internet access for updates. If the program is to be installed on a network, we recommend a wired ethernet network running at at least 100Mbps (wireless networks are not supported).
2.	How is Storage Master Pro installed? Answer: Any one can do it...click the Download link on any Storage Master web page. The installation process is simple. If you are installing the program on a network, be sure to select your network drive letter when prompted by the installation process. Otherwise, allow the installation process to install the program to drive C:, which is the default.
3.	What type of training is available? Answer: We train new installations via web conferencing or over the phone. Up to 8 hours are included with your purchase. Additional training is available via web conferencing, phone, or on-site, on a fee basis.
4.	How can I see a demonstration of Storage Master Pro? Answer: You can download and install the program on your own PC (using the Download link on any Storage Master web page), or you can call us to schedule an on-site demonstration. You can also watch the feature demonstration videos on our Features page.
5.	What accounting software packages interface with Storage Master Pro? Answer: Any accounting package that can accept an external file. We have predefined layouts for QuickBooks, PeachTree, AccPac, and WAMS. If you use another package, please contact us...we may be able to create an export layout for you.
6.	What handheld scanners work with Storage Master Pro? Answer: Storage Master Pro interfaces with handheld scanners by exporting files to them and importing files from them. Because of this, Storage Master Pro will work with any scanner that can produce and receive files in the general formats that the program can understand. The specifics of the formats are controlled by inbound and outbound layouts, which are user-adjustable, and which we can help create. If you do not already have handheld scanners, we recommend: Tim Huggins Tech Solutions Group, LLC www.CottonTechnologies.com (800)232-1210
7.	Does Storage Master Pro track pallets? Answer: Yes. The "pallet balance" feature can track incoming pallets on Receiving Orders, and outgoing pallets on Shipping Orders. A separate "pallet balance" is kept for each customer.
8.	Will Storage Master Pro run on a network? Answer: Yes. There is no limit to the number of users who can access the program on a network. We recommend a wired ethernet network running at at least 100Mbps (wireless networks are not supported).
9.	Are references available from other users? Answer: Yes. Please Contact Us for references.
10.	What's the background of EWR, Inc., the developers of Storage Master Pro? Answer: See the About Us page.